Test Blog

by demo-anindo-ph Admin December 30, 2021

Same Day City Economy Service in Shopify FedEx app :

Business Rule around the service :

To get Same Day City Economy service,

- If the address is a commercial address, Ready time should be in between 7 am to 12 pm

- If the address is a residential address, Ready time should be in between 7 am to 3 pm

To check whether the correct time is used, make sure to check the entry in “Ready By Time” under Same Day City configuration in the app

Current transaction time + Lead fulfilment time < Ready By time. Then Economy service will be shown.

How to debug issue where economy service does not show :

Head over to Rates Log. Check the XML and check the Ready Time. It will be in different format something like “1627416043000”. In order to check the exact time, go to https://www.epochconverter.com/ and convert the time. This time should match the business rules above.

Note : Since the service Varies based on address classification(commercial/residential), make sure to enable Address Validation under app settings — Auto Settings — Enable FedEx Address Validation. Also, for this, customer’s FedEx account must have Address Validation permission. So do remember to get this enabled when you approach their FedEx for label evaluation.